Sure he was an arsehole about it but he had a question, I say this as a dropbox pro customer, closing the thread with the Happy syncin'! signoff comes across re

Sure he was an arsehole about it but he had a question, I say this as a dropbox pro customer, closing the thread with the Happy syncin'! signoff comes across really badly for me, It would have take 20 seconds to say something like, we don't comment on releases or things were tougher than we thought they would be (Hell Valve delay every bloody release but at least they are upfront about it) but ignoring the issue and making a snappy comment just leaves a bad taste..