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I think he just typo'd the %. From the terms[1]: Linode.com provides a 99.9% uptime guarantee on all Linode hardware, and on network connectivity. In a
by thenduks 16y ago
I think he just typo'd the %. From the terms[1]:
Linode.com provides a 99.9% uptime guarantee on all Linode hardware,
and on network connectivity. In any given month, if your Linode is
down for more than 0.1%, you may request a pro-rated credit for the
down-time.
[1]: http://www.linode.com/tos.cfm http://www.linode.com/tos.cfm
- jjcm 16y agoWait so the only backlash they get should they break their guarantee is that they credit me for the down time? This doesn't seem like a motivating factor to keep uptime. Is this standard practice in the industry? I know prgmr has refunded me the entire month when they broke their SLA. All that said, I won't be getting rid of my Linode box in Fremont simply because it's one of the best vps's I've had performance wise. It just seems like an odd SLA.
- foljs 16y agoIt's a term of service (TOS) agrrement, not a professional SLA. Most of us don't pay Linode anything important enough to warrant an SLA. You don't get very strict 99.9% SLAs for $20 and $80 a month anyways...