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Linode has a 99.99% uptime guarantee, which amounts to 43 minutes and 12 seconds offline in a 30 day month. While I don't have a Linode in Freemont, their statu
by aberkowitz 16y ago
Linode has a 99.99% uptime guarantee, which amounts to 43 minutes and 12 seconds offline in a 30 day month. While I don't have a Linode in Freemont, their status page appears to indicate, at minimum, 1 hour of downtime. As repayment for the inconvenience, users get the lost time added to their balance.
- eekfuh 16y agoActually their SLA is only 99.9% uptime. Thats 525 minutes.
- WillyF 16y agoA 99.99% uptime guarantee would be 4.32 minutes per month. You calculated for a 99.9% uptime guarantee.
- aberkowitz 16y agoI'm going to take a long break from ever doing math again on HN.
- tshtf 16y agoWith 99.99% uptime: .0001 * 30 * 24 * 60 = 4.32 minutes With 99.9% uptime: .001 * 30 * 24 * 60 = 43.2 minutes
- thenduks 16y agoI think he just typo'd the %. From the terms[1]: Linode.com provides a 99.9% uptime guarantee on all Linode hardware, and on network connectivity. In any given month, if your Linode is down for more than 0.1%, you may request a pro-rated credit for the down-time. [1]: http://www.linode.com/tos.cfm http://www.linode.com/tos.cfm
- jjcm 16y agoWait so the only backlash they get should they break their guarantee is that they credit me for the down time? This doesn't seem like a motivating factor to keep uptime. Is this standard practice in the industry? I know prgmr has refunded me the entire month when they broke their SLA. All that said, I won't be getting rid of my Linode box in Fremont simply because it's one of the best vps's I've had performance wise. It just seems like an odd SLA.
- foljs 16y agoIt's a term of service (TOS) agrrement, not a professional SLA. Most of us don't pay Linode anything important enough to warrant an SLA. You don't get very strict 99.9% SLAs for $20 and $80 a month anyways...