Yea. I recently had two run ins with this exact same KBA system. One for a bank and one for a health insurance type thing. Both asked a question of which hospit

Yea. I recently had two run ins with this exact same KBA system. One for a bank and one for a health insurance type thing. Both asked a question of which hospital was closest to me. How is it "KnowledgE" when I had to google map 4 different hospitals to figure out where they even were? One of two variations also listed two 'different' hospitals that were less than 2 blocks apart, leaving the 'closest' question up to a flip of the coin.