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Oh, and one more thing: This is the same bank that called me the other day to inquire about our application and--even though they called me--their representativ
by techsupporter 8y ago
Oh, and one more thing: This is the same bank that called me the other day to inquire about our application and--even though they called me--their representative got mad when I wouldn't give him the last four digits of both of our Social Security numbers and our dates of birth and Mother's Maiden Name / Security Answers from the application.
When I pointed out that a) he called me and b) this is, quite literally, exactly how scam calls trying to steal money go, he got upset at how I wouldn't "believe him." I told him that's exactly what a scammer would say and hung up.
My "private" information has been leaked to other governments and various malicious actors at least six times, just in 2018, so I'm a little more wary than I used to be and that pissed me off.
- Robelius 8y agoI had a similar issue with Chase calling me, as a follow up to fraudulent charges on my card. They were asking for basic identifying information, but I didn’t feel comfortable so I hung up. I then called Chase and asked if it really was them that called, and they confirmed it was actually them. But then they also apoligized and resumed the previous call from where I hung up. It was just nice to not be judged for being cautious.
- komali2 8y agoThat's pretty atypical for Chase - whenever I get a call from them, it's always something like "Please call the number on the back of your credit card to solve this issue."
- reaperducer 8y agoI've had Chase call me, text messages requesting that I call Chase, e-mail messages requesting that I call Chase, and both e-mail and text messages asking me to reply with a specific letter or number to verify a purchase. I have multiple Chase accounts in multiple tiers (business, etc...), so my guess is what kind of contact you get depends on the nature of the account.
- deleted 8y ago[deleted]