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At the risk of being negative, can I just say that for me, as a consumer or customer, when companies start offering lifetime deals for a one-time fee, it's a hu
by cletus 16y ago
At the risk of being negative, can I just say that for me, as a consumer or customer, when companies start offering lifetime deals for a one-time fee, it's a huge red flag.
Why? Because often it's a desperate move done by a company to generate cash flow. It's not ultimately sustainable either. Theoretically you could be providing that same service 10+ years down the track. You might (reasonably) assume some attrition in the time but you get my point.
Too many times I've seen this done as a company's last move before filing for bankruptcy. Disclaimer: I'm speaking generally here. I know nothing of Mixpanel's circumstances (financial or otherwise) and certainly don't mean to impugn them, their management team, their founders or their employees.
Providing a free service is different. Typically this is done as a "freemium" model where you hope a certain percentage of free users will later convert to paying users. People know this and have a different level of expectation than for something they've paid for, even if that something is a nominal one-off fee (you and they may also disagree about what constitutes "nominal").
As a paid service, due to consumer protection, etc you may have to meet a higher standard but IANAL.
- petervandijck 16y agoMore likely, they will soon raise their free limits or make more levels free, hence the offer will slowly loose its value over time (but still a good deal if you use it in the next year or two, depending on how fast the above happens).
- slig 16y ago> Because often it's a desperate move done by a company to generate cash flow I think that in this case that's not what's happening. These kind of deals(a la groupon) are to generate awareness about the brand, and hopefully future clients, and not to generate money.