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Well it's because they aren't charging you the resort fee, the hotel does that. They itemize what you're actually paying for... Just like they mention, but don'
by jonknee 8y ago
Well it's because they aren't charging you the resort fee, the hotel does that. They itemize what you're actually paying for... Just like they mention, but don't charge you for parking ahead of time. That's up to the hotel.
Anyway, the UI is different now and in big type it says "Due Now" with the resort fee mentioned under that. I personally didn't find it confusing before, but it's now quite clear.
- jak92 8y agoParking is optional Resort fee is not. This isn't a difficult concept.
- jonknee 8y agoIt's also not a difficult concept that since you don't pay the fee to Hotel Tonight that they don't charge you that fee. Just like every other OTA in existence. It's a scummy business practice by hotels, but it's clearly outlined when you book the room.
- Alex3917 8y ago> don't charge you for parking ahead of time. But hotels don't charge you a parking fee if you don't park there. Whereas they won't let you check into the hotel unless you pay the "resort fee". Again I have no problem with hotels charging part of the price upon check in, but it's super unethical for Hotel Tonight to: A) advertise hotels based on prices you can't actually get a room for B) do everything possible to hide the fact that the hotel won't actually let you check in without paying an additional fee (sometimes hundreds of dollars) until you've already made a large non-refundable payment C) lie to people's credit card companies when they dispute the charges This isn't a legitimate business, it's a criminal enterprise.
- jak92 8y agowhat hotel charges a resort fee in the hundreds of dollars?
- goshx 8y ago"Resort Fee" is a made up fee to mislead customers and it is not the same as a parking fee.