With the conclusion, the author seems to present a good argument for the new platforms being more of an effect than a cause, but not see it. If "The inequalitie

With the conclusion, the author seems to present a good argument for the new platforms being more of an effect than a cause, but not see it. If "The inequalities of capitalist economies are not exactly news." and it was only in "...the short-lived narrowing of economic fortunes wrapped around the Second World War..." that we saw a different structure, maybe these platforms are merely the outcome of the social forces they could never be expected to control. The inequalities of capitalist economies are not exactly news. As my colleague Esther Bloom pointed out, “For centuries, a woman’s social status was clear-cut: either she had a maid or she was one.” Domestic servants—to walk the dog, do the laundry, clean the house, get groceries—were a fixture of life in America well into the 20th century. In the short-lived narrowing of economic fortunes wrapped around the Second World War that created what Americans think of as “the middle class,” servants became far less common, even as dual-income families became more the norm and the hours Americans worked lengthened. What the combined efforts of the Uber-for-X companies created is a new form of servant, one distributed through complex markets to thousands of different people. It was Uber, after all, that launched with the idea of becoming “everyone’s private driver,” a chauffeur for all. An unkind summary, then, of the past half decade of the consumer internet: Venture capitalists have subsidized the creation of platforms for low-paying work that deliver on-demand servant services to rich people, while subjecting all parties to increased surveillance. These platforms may unlock new potentials within our cities and lives. They’ve definitely generated huge fortunes for a very small number of people. But mostly, they’ve served to make our lives marginally more convenient than they were before. Like so many other parts of the world tech has built, the societal trade-off, when fully calculated, seems as likely to fall in the red as in the black.