I used one of the pop-ups to trade in my old broken Kindle, and it was a relatively pleasant experience. I think really the most negative part about the whole

I used one of the pop-ups to trade in my old broken Kindle, and it was a relatively pleasant experience. I think really the most negative part about the whole process was that the city I live in had AMZN pop-ups and book-stores, but only a few select locations would do a trade in.