Hi Evan. Thanks for the kind words. These questions are doing wonders for me. It's even crazier when asking the client face-to-face, why "something is 'add neg

Hi Evan. Thanks for the kind words. These questions are doing wonders for me. It's even crazier when asking the client face-to-face, why "something is 'add negative here'" If we ask positive questions, people that don't like the product, will never answer. The ones who do, will maybe give a vanilla answer back. With the 'negative' approach I think we give the nay-sayers a chance to vent and say "THANK YOU FOR ASKING ME THAT! Was hoping someone points out this product is crap for x/y/z reasons" // something along those lines...