This ("shouldn't be a linear increase in support requests") is true some of the time, but not all of the time in all lines of business. Make a thing foolproof,

This ("shouldn't be a linear increase in support requests") is true some of the time, but not all of the time in all lines of business. Make a thing foolproof, and the world will go on generating greater fools, you will see a greater variety in weird requests or bizarre expectations, etc.