If a leader is worried about their organization having infra for the sake of infra, then they should also worry that their user-facing product has features for

If a leader is worried about their organization having infra for the sake of infra, then they should also worry that their user-facing product has features for the sake of features—- features that complicate an interface and don’t help a user get their job done. The solution is PMs, UX designers, and engineers who know to ask “why?” when a project is proposed.