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While that stereotype may be true for some developers, I don't find it holds for most devs I know and work with. People incapable of dealing with emotion probab
by the_gastropod 8y ago
While that stereotype may be true for some developers, I don't find it holds for most devs I know and work with. People incapable of dealing with emotion probably don't make great employees to begin with.
- behringer 8y agoAt one of the companies I've worked for, the tech team can be directed a ticket or whatever to look at, but they respond to the customer service team, not the customer.
- AdmiralAsshat 8y agoThe emotional response is probably the most egregious that a developer can do, but I stand by my assertion that developers aren't trained in communications. I work with some developers who write amazing code, but if you read their emails, you'd think they were written by a ten year-old. The responses are terse, lack proper punctuation, and usually rife with misspellings. And that's fine: their job is to write code, after all. But it doesn't look good if that raw response goes out to the customer.