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A few weeks ago I tried to make a complaint to the national mail service, because they decided the pickup point closest to me was about half an hour from my hou
by AllegedAlec 8y ago
A few weeks ago I tried to make a complaint to the national mail service, because they decided the pickup point closest to me was about half an hour from my house, rather than the pickup point that was literally around the corner.
They had an online complaint form, but you were only able to use it on workdays between 0900 and 1600.
- SketchySeaBeast 8y ago> They had an online complaint form, but you were only able to use it on workdays between 0900 and 1600. Was it an interactive form with immediate feedback? I'm trying to figure out a way to justify hours on a feedback form.
- AllegedAlec 8y agoThey promised feedback within a couple of hours. Even so, I see no reason to limit it in this manner, just tell them you'll to to get back the same day or the first workday...
- SketchySeaBeast 8y agoOh yeah, that's ridiculous (they won't be getting back to you in a couple of hours after 4 pm). I'm sure it's a result of a institutional momentum, and nothing to do with actually capabilities.
- Sohcahtoa82 8y agoThe Social Security website has limited operating hours. https://imgur.com/KYSOqUn https://imgur.com/KYSOqUn