The site will send you an email when the letter has arrived. We encourage that you make a follow up phone call. But I understand the concern. This is the hump

The site will send you an email when the letter has arrived. We encourage that you make a follow up phone call. But I understand the concern. This is the hump I'm trying to get over, trust. All I can say is that this is very important to me and the only way it will work is if the users trust: 1.) Their letters are being sent. 2.) Their correspondence is private.