> The people who use your application, don't like change. They like to go on autopilot after they've learned something, it's just plain easier for them. This o

> The people who use your application, don't like change. They like to go on autopilot after they've learned something, it's just plain easier for them. This oft repeated quote. The thing is if this was the case we wouldn't have moved beyond command line interface. That was hands down the most performant user interface design for the people who were in the know. But not so for new users and when new commands needed to be introduced.