I've heard multiple content creators express their displeasure with effectively not being able to get a response via any support channels. These are people wit

I've heard multiple content creators express their displeasure with effectively not being able to get a response via any support channels. These are people with plaques on their walls from YouTube for meeting subscriber thresholds, not a dude with 2 views on all their videos. If you have years of experience sending support queries to /dev/null, at what point is it okay to just start assuming it's a waste of time? 2 attempts? 10? 50?