21 ms·
It irks me how, with most of these take down controversies, the creator doesn't even try contacting Youtube anymore. They go straight to making a big fiery vide
by ehsankia 8y ago
It irks me how, with most of these take down controversies, the creator doesn't even try contacting Youtube anymore. They go straight to making a big fiery video and post it on all social media sites. They always have bold claims with zero proof.
I don't understand how the author can just assume the cause and intent of this take down when he hasn't even contacted Youtube yet. To me it sounds like a misunderstanding or bug.
- MiddleEndian 8y agoSeems like the most effective way to get one's channel back.
- highace 8y agoHave you ever tried contacting Google?
- craftinator 8y agoYes! It's a completely awesome and dehumanizing experience, and achieved nothing.
- reificator 8y agoI've heard multiple content creators express their displeasure with effectively not being able to get a response via any support channels. These are people with plaques on their walls from YouTube for meeting subscriber thresholds, not a dude with 2 views on all their videos. If you have years of experience sending support queries to /dev/null, at what point is it okay to just start assuming it's a waste of time? 2 attempts? 10? 50?
- CaliforniaKarl 8y agoNear the end of the post, the author does say: > I haven’t heard back from YouTube yet on the appeal I submitted. To be fair, we don't know how much time has elapsed between submitting the appeal and making the Medium post.
- ehsankia 8y agoThe post says: > I awoke this morning to a barrage of messages from fans of mine wondering where my content had gone. Since this blog post was posted today, it seems like not very long.
- JustSomeNobody 8y agoWho are they going to contact? Does Google/YouTube have a Customer Service Department? From everything I've read, no, they don't.
- ehsankia 8y agoIf you're a Youtube Partner, you have a point of contact at Youtube assigned to you.
- JeremyBanks 8y agoIt is entirely appropriate. Google in general has famously terrible support, even for paying users, and YouTube in particular is almost never responsive to the concerns of content creators unless it becomes a PR issue. Public call-outs are the only option they've left, so it's unquestionably what they deserve.
- deleted 8y ago[deleted]
- craftinator 8y agoAuthor stated he made an appeal to YouTube. Read article.
- dredmorbius 8y agoGoogle (and YouTube specifically) have customer support so atrocious it's literally driven at least one user to a murderous mass-shooting rage. That's a level of cost externalisation that dumps risk and impacts not only on users, but employees and innocent bystanders of the company in question. https://en.wikipedia.org/wiki/YouTube_headquarters_shooting https://en.wikipedia.org/wiki/YouTube_headquarters_shooting Contacting Google on virtually any matter, as a non-paying or paying customer, is exceedingly difficult and an abysmally poor experience.