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"There's noting irrational about wanting government to take advantage of the same technological advancements that businesses use to improve service while cuttin
by flatfilefan 8y ago
"There's noting irrational about wanting government to take advantage of the same technological advancements that businesses use to improve service while cutting costs."
- the irrational thing is to expect this in absence of competition. How about having two or more local governments acting at the same time to enable the true competition?
- Johnny555 8y agoIt may not be realistic, but I don't think it's irrational for citizens to expect good customer service from government. Competition is no guarantee of good customer service -- cellular companies have some of the worst customer service, but almost everyone has 2 - 4 cell companies to chose from.
- flatfilefan 8y agoWell, those are at best oligopoly. The competition is severely limited through the licensed access to the radio bands.