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I had something like this happen with my data plan during a power outage, and Verizon called me, switched me over to a flat rate plan that covered the charge, a
by philipov 8y ago
I had something like this happen with my data plan during a power outage, and Verizon called me, switched me over to a flat rate plan that covered the charge, and backdated it to eliminate the ridiculous fees.
- throwaway2016a 8y agoA lot of people complain about Verizon but it is pretty good about that stuff. If you go over they will typically give you an opportunity to upgrade instead of paying the (often higher) overage fees. They even SMS you about it when you near your limit so it's not like some secret phone number you need to know to call.