This is the kind of question that is too rarely asked - "how is it used in the field?" Im sure those technicians went through a few new-hires who just c/would

This is the kind of question that is too rarely asked - "how is it used in the field?" Im sure those technicians went through a few new-hires who just c/would not put up with not being able to see what they were inputting. Thank you, kind sir, for fixing what actually broke.