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> But if another company says "we have reviewed, tested and used" version X of php-Redis then you suddenly have a self supporting eco-system. Companies using i
by mgkimsal 8y ago
> But if another company says "we have reviewed, tested and used" version X of php-Redis then you suddenly have a self supporting eco-system.
Companies using it is nowhere near the same as 'supporting' it in the sense of providing assistance if there's a problem.
- lifeisstillgood 8y agoI think if you are prepared to assign some "certificate" that says - we have tested version X of this and it's full test suite passes, and it runs against this version of redis server or it installs cleanly on RHEL 7.1 then it's a positive move If you also sign off a different certificate saying - we are a commercial entity that offers "support" (however we define that) for this software then we are into a much more interesting eco-system (yes I am looking for way more than I downloaded it and it works on my laptop :-)
- mgkimsal 8y ago> If you also sign off a different certificate saying we are a commercial entity that offers "support" (however we define that) for this software There are companies that do that already. What's the issue? People that say "there's no support" either don't care to look, or have custom stuff that is not supportable via 'average' support companies.
- lifeisstillgood 8y agoDo you have examples of this? (I am not thinking of RHEL world but people picking up support for specific mid sized projects?
- mgkimsal 8y agorogue wave springs to mind. searching for "open source support service" or "open source support company"