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Even the 1 star negative reviews are faked. Sellers pay users to leave negative reviews to competitors. EDIT: Funny how completely broken and anti-customer the
by president 8y ago
Even the 1 star negative reviews are faked. Sellers pay users to leave negative reviews to competitors.
EDIT: Funny how completely broken and anti-customer the Amazon review system is given that the #1 leadership principle at Amazon [1] is the following:
"Customer Obsession - Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers."
Just goes to show how these things are always BS.
[1] https://www.aboutamazon.com/working-at-amazon/our-leadership-principles https://www.aboutamazon.com/working-at-amazon/our-leadership...
- hombre_fatal 8y agoIf I were inflating my rating with 5-star reviews, I'd also want some 1-star reviews to complain about inconsequential things like "the coffee machine's cord was only 5 meters long" or "it was a bit louder than I expected, waking me up more than I wanted during my morning routine."
- CamelCaseName 8y agoNo you wouldn't. 1 star reviews will tank your average star rating and increase your NCX, which are far more important than the off chance someone reads your negative reviews closely. Unless you're selling 20 dollar bills for $5, you'll naturally get negative reviews. I've had to pull several products off Amazon because someone left an early, nonsense review that killed sales. (E.g. "Fast and easy" - 2 stars or "Works perfectly. Thanks!" - 1 star)
- deleted 8y ago[deleted]
- vanzorn 8y agoPerhaps their definition of their customer has evolved to focus on resellers/manufacturers, and we, the public consumers, are simply a crop to be farmed?
- spookthesunset 8y agoIf you took one look at the forums for resellers / manufacturers, they'd laugh at the idea Amazon cares about them at all.