We have been caught in the middle of a big screw-up Exoscale did - they managed to rebuild a RAID array wrong, and lost all data of one of our boxes. This said

We have been caught in the middle of a big screw-up Exoscale did - they managed to rebuild a RAID array wrong, and lost all data of one of our boxes. This said, they have been very open and quick to respond and explaned what happened in great detail, so we will keep on using their services.