The article draws on the definitive text in this area by Diane Vaughan[0]. Read her work on the Challenger Launch Decision - it goes into the details of why the

The article draws on the definitive text in this area by Diane Vaughan[0]. Read her work on the Challenger Launch Decision - it goes into the details of why the deviance was normalised. Even down to the level of how important decision making conference calls marginalised technical inputs. https://en.wikibooks.org/wiki/Professionalism/Diane_Vaughan_and_the_normalization_of_deviance https://en.wikibooks.org/wiki/Professionalism/Diane_Vaughan_...