Agreed, that was my experience buying a gazelle laptop a couple of years ago. I still use it daily and have never had an issue with the software. They also make

Agreed, that was my experience buying a gazelle laptop a couple of years ago. I still use it daily and have never had an issue with the software. They also make it trivial to reinstall by providing all needed drivers in installable packages. Now if they could just get the build quality where it needs to be it would really be a great experience. With mine, generally, the software was the high point and the hardware was the low point.