Amount of dissatisfaction is too mushy IMHO. Just title it "Crapometer" or "Hate-o-meter". Better yet, just flip the Y-axis. I'd think that it would be easie

Amount of dissatisfaction is too mushy IMHO. Just title it "Crapometer" or "Hate-o-meter". Better yet, just flip the Y-axis. I'd think that it would be easier to get a company to pay to improve upwards. Do you really have to match the sister site?