Yes, I was also surprised by how poor some of the client's writing skills were. I just wanted to comment on how you said you forced yourself to use correct gra

Yes, I was also surprised by how poor some of the client's writing skills were. I just wanted to comment on how you said you forced yourself to use correct grammar and punctuation on IM. I also use IM a lot, but I tend to adapt my writing style to the other person; if they don't use capitalisation, I don't, if they use 'u' for 'you', so do I. I don't think it's affected my academic writing skills.