I was a user of all three of the gaming-centric chat / voice services and the issue always has been about centralizing different communities together rather tha

I was a user of all three of the gaming-centric chat / voice services and the issue always has been about centralizing different communities together rather than quality of service / technology itself. One group plays on a random guy’s Teamspeak server that’s been running in a VPS or colo for 6 years, another splinter group moved to Vent, etc. Then there were the fun times dealing with various authentication and rotating certificates (if you practiced decent security at all you had to have one) for each of these disparate communities. As gaming itself got broader reach a lot of casual folks were left to their own devices and underserved, so that’s the big gap being seen. I know plenty of 20-somethings that know about and used the predecessors to Discord but they’re all hardcore gamers compared to even the folks closer to mid/late 30s that may have been hardcore before but don’t have the time to fiddle with these systems anymore. It seems with Discord quality was tough to maintain at scale and we’ve got the inverse problem set.