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Effectively, you're looking to do customer discovery. What you want to do is ask questions to learn more about the problem your customers have - save your solut
by tixocloud 8y ago
Effectively, you're looking to do customer discovery. What you want to do is ask questions to learn more about the problem your customers have - save your solution in the back of your mind but understand what they are trying to accomplish.
Justin Wilcox's 5 simple questions helped a lot but practice makes perfect: https://customerdevlabs.com/2013/11/05/how-i-interview-customers/ https://customerdevlabs.com/2013/11/05/how-i-interview-custo...
Here's a link to additional resources: https://medium.com/lean-startup-circle/all-the-resources-you-need-to-master-customer-interviews-ea7af5dc59c6 https://medium.com/lean-startup-circle/all-the-resources-you...