I kind of agree with both. Learning new tools doesn't mean that aesthetics aren't important. New tools can help you be more productive and even spend more time

I kind of agree with both. Learning new tools doesn't mean that aesthetics aren't important. New tools can help you be more productive and even spend more time doing the design work that you love. I also understand that as a designer (or any other consultants) you want customers that are easy to work, pay you well and on time. It is your right to choose you customers. It is also their right to choose you.