In big companies maybe, in small company I would say I took over job of guys that were firefighting awesomely. If they would continue doing that, company would

In big companies maybe, in small company I would say I took over job of guys that were firefighting awesomely. If they would continue doing that, company would go under. When I joined, big customer was already starting to pull out because there were constant issues, though fixed by brilliance of those guys. With me on board and those guys gone there is a lot less issues and guess what... My boss has time to drive around country to bring in new customers and we are growing. When there were issues my boss had to stay around in office to keep track of problems and fight hard to keep customers from leaving. I don't say that your story is not true, but those guys in your management are lamentable, they don't understand how much more could be done if they would not have those problems in first place...