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Developing a SaaS platform and have been speaking with potential customers from various segments. Spent time to understand what potential customers are looking
by tixocloud 8y ago
Developing a SaaS platform and have been speaking with potential customers from various segments. Spent time to understand what potential customers are looking for, networked with other entrepreneurs and folks within the same domain and am looking to secure our first sale. Sales has mostly been about high touch conversations given my product is complex.
- a_lifters_life 8y agoWhat kinds of questions did you ask? Any recommendations on where to find solid questions? Thx
- tixocloud 8y agoEffectively, you're looking to do customer discovery. What you want to do is ask questions to learn more about the problem your customers have - save your solution in the back of your mind but understand what they are trying to accomplish. Justin Wilcox's 5 simple questions helped a lot but practice makes perfect: https://customerdevlabs.com/2013/11/05/how-i-interview-customers/ https://customerdevlabs.com/2013/11/05/how-i-interview-custo... Here's a link to additional resources: https://medium.com/lean-startup-circle/all-the-resources-you-need-to-master-customer-interviews-ea7af5dc59c6 https://medium.com/lean-startup-circle/all-the-resources-you...