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The real value IMHO is the server-side identification and custom Track events, not the JS tracker. Being able to instrument marketing AND app events that move
by robbiemitchell 8y ago
The real value IMHO is the server-side identification and custom Track events, not the JS tracker.
Being able to instrument marketing AND app events that move data around, and then arbitrarily use webhooks and third-party integrations to further move data around on-demand (e.g., via Zapier or customer.io) or in batch (e.g., nightly updates from Looker) is magical for business teams.
I say this as a member of a 6-person venture-funded startup. Segment has helped us massively leverage a small headcount.