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It’s a big site, so any downtime is a lot of lost revenue. I’m sure the cost of 24/7/365 coverage is justified. The trouble is that they apparently don’t want
by mikeash 8y ago
It’s a big site, so any downtime is a lot of lost revenue. I’m sure the cost of 24/7/365 coverage is justified.
The trouble is that they apparently don’t want to pay for actual 24/7 coverage with a defined on-call schedule. They just try to declare it into existence.
- jka 8y agoI think you're sending this same message, but just to rephrase it - 24/7 coverage is important to the business due to the continuous traffic they receive, but 24/7 coverage has to be provided by multiple people and/or teams; it shouldn't and can't be an individual responsibility.
- mikeash 8y agoThat is indeed what I was implying, but it’s good to state it explicitly.