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I'm beginning to notice a trend with these kind of organizational pop psychology pieces. There is usually (especially in this piece) a bias towards overvaluing
by yowlingcat 8y ago
I'm beginning to notice a trend with these kind of organizational pop psychology pieces. There is usually (especially in this piece) a bias towards overvaluing the risk contribution of an individual and a devaluing of the risk contribution and ownership of the leadership structure.
This piece is, to borrow a term, "not even wrong." There's no proof that "toxic workers" are more productive. By all accounts, toxic workers come in all shapes and sizes -- and what is a toxic worker, really? Is it someone who is physically and psychologically harmful to everyone in their lives and should probably seek rehabilitation before being reintroduced to society? Okay, that's one thing.
Is it someone who is not being managed properly, pushed into the wrong role, not given the right tools to do their job? Are they stuck in a dysfunctional culture run by sycophants, idiots and bullies? Are they unintentionally paving a road to hell with the best of intentions and the worst of consequences?
What I'm trying to get at here is the necessity of supervision. Organizations have command structures and hierarchies, whether implicit or explicit. The risks and consequences of those structures ultimately lies with management and leadership -- after all, it's with them that the true agency lies!
If it's not the job of management and leadership to train, manage out or fire misfits within the organization, what exactly is their job? After all, it's not individual contribution. There's sales, marketing, fundraising -- but except for the last one (and even that's a stretch), these are all team efforts. You maximize output from your team by removing unnecessary friction. If that can't happen passively, active changes need to be made.
Of course, such a brain-dead thinkpiece never couches with such responsibility or collectivist realities. They're comforting kernels of individualist tactics, sold to give the illusion of control. They're as attractive as a trendy new diet built on poor foundations, but about as effective: that is to say, not at all.
Nothing can kill a company as quickly as poor leadership. As a company gets larger, logistics rears its ugly head. Pragmatic structuring can mitigate that, and good leadership can bring about directional change towards that. But, nothing can stop bad leadership until it wants to improve.
- HillaryBriss 8y ago> If it's not the job of management and leadership to train, manage out or fire misfits within the organization, what exactly is their job? I personally agree with this. But, there's this other school of thought out there (which I'm tired of, frankly) that seems to believe management is supposed to "hire the best", pay them well and stay the hell out of their way. The reasoning is that "all these geniuses we've hired" will create a vast new pool of profitability through unfettered innovation, deep insight, and wild creativity. Or something. I believe that Google and Facebook think they are doing this with their hiring practices.
- yowlingcat 8y agoI sympathize with your disdain. I prefer to reject this school of thought directly when I can, because it is a cultural abetting of incompetence. A company that practices this will atrophy and lose to a competitor which doesn't, even if that takes a while. Hiring the best requires hiring teams, not individuals. A group of star ICs that don't mesh well together could form a mediocre team, and a group of otherwise unremarkable (being a bit hyperbolic for the sake of discussion here) ICs who work well together could mesh together to form an all-star team. Of course, I'm being hyperbolic when I say that because I think that part of what makes a star IC is someone who's good at assisting the team -- that's part of what makes great teams so devastatingly effective. That's part of what makes me very skeptical of that school of thought -- if you're really naive to believe that great teams come when you group a bunch of star ICs together (hint: it doesn't), how would you even know if you ended up screwing it up and it came out dysfunctional? You wouldn't, because you're not incentivized to. Your job as a manager and leader ended when you hired them. I find this kind of laughable, honestly.