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Agreed. I was arrogant in some of my blog post comments. I've changed my tune since then. For me, gaining confidence in my product and gaining traction turned m
by ajaygoel 8y ago
Agreed. I was arrogant in some of my blog post comments. I've changed my tune since then. For me, gaining confidence in my product and gaining traction turned me into a more customer-service friendly person.
- kokokokoko 8y agoI was just giving you a tough time there with that. We've all been there. I certainly have. Customer service is always full of challenges and I'd be curious to hear your thoughts about things you've learned and changed since then to make support more streamlined. It tends to be one of the earliest scaling challenges new companies face.
- my_usernam3 8y agoI like your admittance to prior arrogance instead of doubling down.