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But Basecamp never aspired to be Slack. They have successfully resisted the pressure to continually expand.

• maehwasu 8y ago
  This is true, and, in some ways admirable. The problem is that, for a lot of companies, the endgame is continued midsize existence; it’s death when you stop getting new customers and old ones phase out. The low marginal cost of software doesn’t guarantee winner-take-all markets by any stretch, but it does apply pressure in that direction.