Yes. My father-in-law's staff relay a high proportion of calls to him. The staff triage the requests, answer questions when they can, and forward questions th

Yes. My father-in-law's staff relay a high proportion of calls to him. The staff triage the requests, answer questions when they can, and forward questions they can't. The staff know how to use the doctors' time wisely. They ask the right questions, provide updates, no chit chat. It has to be that way. There are a few special patients he'll give his cell number to. Pregnant moms especially I think. He's a country doc and the only good baby doctor within a hundred miles, so if there's an OB patient who he thinks is higher risk, and who he knows won't abuse his cell number, he'll give it to them no problem.