It has actually been a common issue for many years, including for myself, but the rest of us don't have the social clout for it to make it to HN front page. Th

It has actually been a common issue for many years, including for myself, but the rest of us don't have the social clout for it to make it to HN front page. These days you have no chance of getting any form of tech support or even issue acknowledgement unless you have a large follower count online.