4 ms·
Has happened to me, I was uber pissed. The Uber driver waited less no more than 2mns Max.
by liquid153 8y ago
Has happened to me, I was uber pissed. The Uber driver waited less no more than 2mns Max.
- nostromo 8y agoIt's fairly rude to make them wait at all. They're not being paid while they're waiting for you.
- maaaats 8y agoIf one could reliably order an Uber that would be great. But no way Im waiting outside in -10C while the app lies about someone about to pick me up.
- ghaff 8y agoYeah. Much better to make the driver wait for you. I’m sure you’re very important.
- deleted 8y ago[deleted]
- anth_anm 8y agoOr just pay them for waiting.
- mrep 8y agoCould you not stand near the door once you saw the Uber was getting close? I always head to the door once it is getting close and wait for them inside.
- jartelt 8y agoMore accurate pickup times would really help. I've rushed outside numerous times after being given a 2 minute ETA. Pretty much every time I end up waiting outside for 5-10 more minutes after the ETA changes to a longer time. If I knew the ETA was accurate, I would be more vigilant about being roadside at the correct time.
- cwkoss 8y agoI have never had an Uber arrive as fast as the estimate. Usually takes about twice as long as app displays when requesting the ride. Also, there is absolutely no recourse if a driver starts driving in the opposite direction of you. I had a 3 min estimate, then driver drove 15 mins away. Called driver and he had the audacity to ask me to cancel the trip (so I'd still be charged). Was 30 minutes late and had to contact support to get the cancellation fee waived. Uber used to be the faster way to get to work than walking/bussing, but no more.
- NoodleIncident 8y agoThis happened to me days ago and I wasn't charged for the cancellation, as far as I can tell. Not sure if it's because I called and cancelled sooner, there's no reason to wait to call if you see them driving the wrong way. Either that, or they detect a driver not making progress towards the pickup location when they decide whether to charge for the cancellation.
- hopler 8y agoIn Lyft you just cancel when the driver is late and Lyft automatically voids the penalty fee before charging you. And I hope they give an internal demerit to the driver.
- liquid153 8y ago1mn-2mn wait is rude? What world do you live in?
- mrep 8y agoIf you are downtown and set your pickup spot to a place that doesn't have a loading zone and thus they have to put their hazards on and block traffic, then yes.
- joshe 8y agoWhy make a driver wait?
- jmalicki 8y agoBecause they're waiting for me a 3 minute walk away from the location where I requested they pick me up?
- sexyflanders 8y agoIt should be an option to pay for them to wait in a way that’s fair to the driver. There are valid reasons for a few minutes wait. For example, getting picked up from a train station in bad weather.
- MAGZine 8y agoMaybe i'm in an a/b pool, but uber charges me if I make them wait longer than 2 minutes. So yes, they are being paid. And even so, it wouldn't be so much of a concern if uber just paid drivers fairly.
- jessriedel 8y agoWhen you order an Uber, you are buying an included 2 minutes of wait time plus the option to pay by-the-minute for wait time thereafter. This is part of the contract. One way you can tell is that if they wait 90 seconds for you and then you cancel, you get a bill for ~$5. Shared rides (Uber Pool) is different. In that case, you're making other riders wait and, unlike the driver, there's no reasonable way to compensate them for the time. Thus, being late is rude.
- sangnoir 8y agoIt's entirely possible for something to be both legal and rude. In some jurisdictions, passers-by (e.g. hikers) have right-of-way on private land, yet not saying "hello" to the farmer whose land you're on would still be rude, should you cross paths.
- jessriedel 8y agoI argued it isn't rude because it is part of your purchase, not because it is legal.
- sangnoir 8y agoPart of the purchase as defined by the contract, not common courtesy.
- jessriedel 8y agoContracts are legal devices, but they correspond to agreements between humans that have moral meaning. I am entering into an agreement with the driver when I book and Uber, and the terms of our (moral) agreement are reflected in the legal contract. It's not rude to take advantage of something you've bought.
- sangnoir 8y ago> Contracts are legal devices, but they correspond to agreements between humans that have moral meaning You've succinctly distilled the differences informing our perspectives - in my opinion, the contract sets the floor: following the letter of the law (or contract) is necessary, but not sufficient for common human decency. YMMV.
- cameldrv 8y agoSomebody is going to wait for somebody. When you order the Uber, you don't know exactly when it will arrive, so if you don't want to make the driver wait, you have to go to the curb ahead of time and wait there. The implicit assumption is that the driver's time is more valuable than yours. I would very much like to have an option for the driver to simply be fairly compensated for their waiting time so that if I want to leave at 12:00, I can order it at 11:45, and they'll just wait until I'm ready to go. Higher end traditional car services will often show up half an hour or more before the scheduled time so that they can be absolutely sure to be ready when their customer wants to go. It would be nice to be able to get this level of service from Uber (for a fair price) without the driver being upset about waiting.
- masonic 8y agoan option for the driver to simply be fairly compensated for their waiting time Like a tip, you mean?