Exactly. And then there's the (albeit brief) interaction. Sometimes a barista is someone you get to know, who knows exactly what your order is, and begins prep

Exactly. And then there's the (albeit brief) interaction. Sometimes a barista is someone you get to know, who knows exactly what your order is, and begins preparing it as they see you walking down the street toward their shop. They are someone with whom you can have a strong acquaintance as you talk of small things. Sometimes these acquaintances become friendships... I would never go a cafe to see a robot press a button. If I only wanted coffee I'd get a nespresso or similar (which are never as good in my experience). Would a robot know to suggest you to occasionally try a different roast? Would a robot know to NOT suggest you try a different roast?