I have to agree with some of the points you made but disagree on some others. I definitely agree that you should never use a PPA, get the loan or pay cash. But

I have to agree with some of the points you made but disagree on some others. I definitely agree that you should never use a PPA, get the loan or pay cash. But I have to say they whole process for getting my solar installed was really nice. I purchased my first home three years ago almost now and had solar installed back in the spring of 2017. It was on my short list of things to do as it seemed reasonable to do. I had one guy come to my door from a competitor but I was very put off by how pushy they where. So I called Solar City (Now Tesla) to talk to one of their sales people. They came on time and was very professional. In terms of financing it all I asked them to run the numbers for everything just to compare. When it came to the PPA I quickly realized that it basically meant I was replacing my normal provider, PG & E, with them for electricity. That didn't set well with me as I was gonna end up paying roughly the same for what I was currently paying. I had just bought the house so I didn't want to take out the loan. I had the cash so it seemed like the logical thing to do. It was nice and comforting to know that I had some time to decide how I wanted to pay for it, and that I could cancel practically up to the day they installed my system. Since then my power bill has been great. I paid just about 200 dollars for the first year since the day they turned it on. And I am on track to pay even less this year. As far as customer service. I don't have a huge opinion on that yet. I haven't needed to call them, though I probably should call and schedule my panels to get cleaned. Probably the most interesting part of the whole process was paying nearly 10k dollars through PayPal. That was something interesting.