> A large business by its nature has massive-scale data and usually thousands of users who directly interact with it—searching, manipulating, reporting, and mor

> A large business by its nature has massive-scale data and usually thousands of users who directly interact with it—searching, manipulating, reporting, and more. They need to move through that data quickly, without a lot of digging around in the interface. The challenge strikes me as less handwaving assertions of what "large business" ops is about, more understanding user needs and capturing intent with a UI that balances productivity and experience.