4 ms·
An airline is suing a customer who skipped a leg of his flight to save money
- pandapower2 8y agoSuing your own customers is never a good look. I'm somewhat surprised they would bother. Presumably they are hoping to make an example of this single person. What then? People like him will voluntarily overlook the cheaper fare and choose to pay more money?
- ulfw 8y agoThis should be a warning for everyone not to fly Lufthansa. The fake '5 Star' award they bought from Skytrax (and milked in Marketing till the cows came home) was bad enough. [1] Last thing I'd ever want to do is fly an airline who would SUE me for not flying them. That's just beyond ridiculous in so many ways. [1] https://worldairlinenews.com/tag/5-starhansa/ https://worldairlinenews.com/tag/5-starhansa/
- datenhorst 8y agoTalk about the Streisand effect, I'll have to check this out. Presumably, this guy's only mistake was to catch another flight with the same airline
- richjdsmith 8y agoIt's amazing the marketing team at Lufthansa let this one slide. The $2300 they may possibly gain is absolutely nothing compared to the terrible press they're getting/going to get if they win. People don't love airlines to begin with. This won't help Lufthansa's cause.
- krmbzds 8y agoI can say two things about Lufthansa: (1) Overrated (2) Horrible Customer Service
- detaro 8y agodupe: https://news.ycombinator.com/item?id=19144006 https://news.ycombinator.com/item?id=19144006