They certainly didn't effectively deal with repeat offenders (as even the DMCA requires) when one such offender was ripping off significant amounts of content f

They certainly didn't effectively deal with repeat offenders (as even the DMCA requires) when one such offender was ripping off significant amounts of content from one of my businesses and uploading it over and over again with slightly different titles etc. In fact, they gave no indication of even acknowledging the problem or being at all concerned by it.