> The role of a union is to defend the interests of their members in particular and workers in general. Sure, but going about it by antagonizing their customer

> The role of a union is to defend the interests of their members in particular and workers in general. Sure, but going about it by antagonizing their customers is not productive. Implicit in your argument is the idea that workers have nothing to offer in exchange. I don't believe that's true. Businesses are always offering more money and perqs to get better workers. Unions can endear themselves to business by offering things in exchange for what they want, and by being partners in the success of the business. Being enemies is a doomed endeavor, and likely why unions have declined over the years, unless they got special government rules to keep them in place.