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I don’t think the survey takes into account the differing expectations of the buyers of the different brands. Someone buying a Mercedes has different expectatio
by Neil44 8y ago
I don’t think the survey takes into account the differing expectations of the buyers of the different brands. Someone buying a Mercedes has different expectations than someone buying a Corola and this would strongly influence issue numbers.
- gnicholas 8y agoDefinitely true. I knew a guy who bought a BMW 5-series and was annoyed at a whistling sound that it made. When you pay $50k+ for a vehicle, you expect that it will perform at exacting standards. Also, the fact that it's under warranty and the BMW dealership will give you a loaner makes you more likely to take it in for extended troubleshooting/repair.