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> I saw it again and again: Users memorize hard-coded paths to certain functions - simply changing the name, appearance or position of certain elements along th
by memling 8y ago
> I saw it again and again: Users memorize hard-coded paths to certain functions - simply changing the name, appearance or position of certain elements along that path was enough to throw them completely off the track.
It seems like that argues against changing it to me, at least in productivity-sensitive applications.
There could be a justification in revamping the interface if there is an expected amount of turnover or the costs of training are significantly higher, of course. Often, though, these are situations where form should follow precedent, not just function.
- thirdsun 8y agoI'm not sure if I agree. Of ourse it's a decision that has to be weighted and carefully considered, but by avoiding slight and temporary inconveniences at all cost nothing would ever change or progress. Often people don't know what they want or need until they see it and sometimes people have to be forced to abandon the idea of faster horses.