4 ms·

It's interesting that they're having success, I'd personally have never said it possible that a company could role out a global comment system, what caused this

It's interesting that they're having success, I'd personally have never said it possible that a company could role out a global comment system, what caused this success for disqus? The only thing I think it could be is tumblr adopting it for some blogs, but I don't see it much. Anyone know what caused their success, a tipping point of sorts?

zeeg 16y ago
I believe the adoption of WordPress users early on made a large difference.
kmfrk 16y ago
The number-one thing Disqus had going for it was Daniel Ha's omnipresence and superhuman kindness. When they had a forum, Daniel Ha made an effort to answer every question, no matter how ridiculous or rude, in the most elaborate, inhumanly kind way. If a blogger - oftentimes a big one - mentioned Disqus but expressed some reservations, Daniel would be quick to contact them with offers for a complete transition walkthrough - and I am sure a lot of people took him up on the offer. Second, you can not whisper Disqus's name in a toilet stall in the outskirts of Siberia without Gianii or Daniel hearing you. They've got all kinds of alerts configured so they can respond to every publicly declared frustration with Disqus, and they're impeccable at what they do. Daniel Ha's effort to fight any reservations and unfounded doubts about the service is a case study that should be in every entrepreneur's mandatory curriculum. I think of his philosophy every time I consider the community aspects of a hypothetical project.
- nlanier 16y ago
  Wow, I came in here to say the same thing. I don't get enough traffic through Disqus to have issues at the moment, but when I did a while back I remember Daniel bending over backwards to answer all of my questions and it left an absolutely incredible impression. I thought that in a world of meticulously curated "FAQS" and auto-repsonse e-mails that Daniel was remarkably refreshing. Kudos.
- cbarning 16y ago
  Don't forget the rest of the staff. They bend over backwards to make their clients happy.
  - thedz 16y ago
    Yes, don't forget us! :p
  - kmfrk 16y ago
    They only started out as two people. Daniel was undeniably the most visible person - not that the ratio of effort is to be inferred from this at all. It was probably more of a Disqus effort than a Daniel Ha effort, but until I know for sure, Daniel Ha deserves the credit. :)
xiongchiamiov 16y ago
I recently added Disqus on my blog because it allowed me an easy way to add dynamically-generated comments on an otherwise static site (I'm using Jekyll). It took all of 5 minutes to get it working the way I wanted.

zeeg 16y ago

I believe the adoption of WordPress users early on made a large difference.

kmfrk 16y ago

The number-one thing Disqus had going for it was Daniel Ha's omnipresence and superhuman kindness. When they had a forum, Daniel Ha made an effort to answer every question, no matter how ridiculous or rude, in the most elaborate, inhumanly kind way. If a blogger - oftentimes a big one - mentioned Disqus but expressed some reservations, Daniel would be quick to contact them with offers for a complete transition walkthrough - and I am sure a lot of people took him up on the offer. Second, you can not whisper Disqus's name in a toilet stall in the outskirts of Siberia without Gianii or Daniel hearing you. They've got all kinds of alerts configured so they can respond to every publicly declared frustration with Disqus, and they're impeccable at what they do. Daniel Ha's effort to fight any reservations and unfounded doubts about the service is a case study that should be in every entrepreneur's mandatory curriculum. I think of his philosophy every time I consider the community aspects of a hypothetical project.

nlanier 16y ago
Wow, I came in here to say the same thing. I don't get enough traffic through Disqus to have issues at the moment, but when I did a while back I remember Daniel bending over backwards to answer all of my questions and it left an absolutely incredible impression. I thought that in a world of meticulously curated "FAQS" and auto-repsonse e-mails that Daniel was remarkably refreshing. Kudos.
cbarning 16y ago
Don't forget the rest of the staff. They bend over backwards to make their clients happy.
- thedz 16y ago
  Yes, don't forget us! :p
- kmfrk 16y ago
  They only started out as two people. Daniel was undeniably the most visible person - not that the ratio of effort is to be inferred from this at all. It was probably more of a Disqus effort than a Daniel Ha effort, but until I know for sure, Daniel Ha deserves the credit. :)

xiongchiamiov 16y ago

I recently added Disqus on my blog because it allowed me an easy way to add dynamically-generated comments on an otherwise static site (I'm using Jekyll). It took all of 5 minutes to get it working the way I wanted.